At Lotus Exchange, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring that your data is handled securely. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect it. By using our website, you agree to the terms set forth in this Privacy Policy.

Information We Collect

We collect two types of information when you use Lotus Exchange:

• Personal Information: This includes details like your name, email address, phone number, and payment details, collected when you register an account, verify your identity, or make transactions on our platform.
• Non-Personal Information: We also collect non-identifiable data such as your IP address, browser type, and device information to enhance the user experience and maintain the functionality of the website.

How We Use Your Information

Your personal information is used for the following purposes:

• Account Creation and Management: To create and manage your account, verify your identity, and process deposits and withdrawals.
• Improving User Experience: We use non-personal data to understand user behavior and improve the performance of our website.
• Compliance and Legal Obligations: To comply with legal obligations such as anti-money laundering regulations and other legal requirements.

Sharing Your Information

• Lotus Exchange does not sell, rent, or trade your personal information. However, we may share your data with:
• Service Providers: Third-party companies that assist us in processing payments, providing customer support, and maintaining the security of the website.
• Legal Authorities: If required by law, we may disclose personal information to regulatory bodies or legal authorities to comply with legal proceedings.

Security Measures

We use industry-standard encryption protocols and secure servers to protect your personal and financial data. Access to your personal information is restricted to authorized personnel only.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent to the processing of your data.
• To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

Lotus Exchange may update this Privacy Policy periodically to reflect changes in our practices. We encourage users to review this page regularly for any updates.

If you have any questions or concerns, feel free to contact our support team.

Effective Date: October 19, 2024